Improving Patient Journey Management Through Innovative Software

In the medical field, numerous studies have demonstrated a marked improvement in treatment outcomes for patients who are invested in their treatment plan. These are patients who have been asked about their needs, wishes, and desires before a treatment plan is implemented and who are viewed as partners in their healthcare decisions. But for busy practices that see dozens of patients each day, this type of tailored treatment can be easier said than done. Read on to learn more about how patient journey management software can streamline this process and help your office better connect to its patients.

What is Patient Journey Management Software?

Unplanned hospital readmission's after a medical procedure can compromise healthcare outcomes, and physicians and hospitals continue to strive to reduce their readmission rates. Whenever a patient must be readmitted, he or she runs the risk of contracting an infection that can further complicate recovery or losing valuable muscle tone that will be needed during the rehabilitative process.

Today, treatment plans often require some measure of post-discharge patient compliance as a means to reduce the risk of readmission. By requiring the patient to commit to certain measures, such as attending follow-up appointments, enlisting the help of an in-home nurse, or adhering to driving or lifting restrictions, the medical provider can ensure that the patient is being properly monitored during their recovery.

Patient journey management software can assist in this process, and integrating this software into your medical practice can not only reduce your malpractice insurance rates and improve your outcomes, it can draw in more prospective patients.  

How Can This Software Benefit the Patients in Your Practice?

By providing the patient with a roadmap to recovery, this software ensures that both the patient and the medical provider are on the same page throughout the process. From the provider's standpoint, it can be simple to see, at a glance, how the patient is working the treatment plan. From the patient's standpoint, this software provides them with buy-in and allows them to feel that their voice is being heard.

Preliminary studies have touted the benefits of these patient journey management programs, indicating that patients who are included in a journey management program are more likely to adhere to post-op or release recommendations, eat a healthier diet, and take any required medications on a regular basis. These seemingly simple measures can have a major impact on the speed and success of a patient's recovery.

For more information, you will want to check out a company such as Customer Evolution.